We inherit systems, take over challenges, and make things work.

TMS Titanium

Titanium distribution · Client for 13 years

The situation

TMS was growing quickly and had outgrown managing its inventory in a spreadsheet. It hired another firm to build a custom system, and after six months of development the system still didn’t work.

What we did

Working with TMS’s stakeholders, we rebuilt the system from scratch on a short timeline, so the growing sales team could get up and running and operations could run efficiently. Since then we have added a custom CRM, internal sales tools, and eCommerce, all integrated so inventory counts stay correct across the business.

The result

13 years on, TMS still runs its business on the platform, and the company has grown year over year as the software has grown with it.

“We have had year over year growth and Melsson has been there every step of the way, helping us evolve and streamline our processes. Whenever we request or want to discuss a technical challenge we are facing, Matt is always there to discuss and work through a solution for us.” Todd Harrison, CEO, TMS

Pacifico Energy

Renewable energy · Website, CMS, and solar data

The situation

Pacifico Energy had a placeholder WordPress site that didn’t represent a company with more than $4 billion in financing for large-scale energy projects. A previous firm had left designs for a new site, and the designs had major shortcomings.

What we did

Other firms would have started over with a redesign. We built the new custom website from the existing designs, worked through the gaps, and built a custom CMS so the team could manage the site themselves.

The result

The site launched on time despite the design problems. We went on to build data projects that pulled performance data from Pacifico’s solar installations, so the team could spot performance issues quickly and track points of interest.

“I appreciated the technical expertise, attention to detail, and commitment to bringing our vision to life; being balanced with honest and practical feedback.” Kevin Pratt, President, Pacifico Power

Private client: residential water features

Home automation · iOS app

The situation

A private company promised its client a single iPad app to control every water feature at the residence: pool, spa, cold plunge, and more. The previous development partners couldn’t get it set up.

What we did

No off-the-shelf product could do it. We used the hardware manufacturers’ unpublished APIs for each water feature and built one custom iOS app that controls them all.

The result

The app runs every water feature from one place, and we went on to help the client streamline and scale the rest of their home automation.

ampsandsound

Audio equipment manufacturing · Inventory and Shopify integration

The situation

Sales were growing, but production kept stalling while the shop waited on parts. ampsandsound needed to see its parts inventory at a glance, so it could order raw materials with enough lead time to keep builds on schedule.

What we did

We built a web application that makes tracking parts a simple data entry task, and integrated it with the company’s Shopify store. Each incoming order is tracked through the build, parts inventory adjusts automatically along the way, and a dashboard shows which parts are running low and need reordering.

The result

Manufacturing runs on exact part counts, so parts are reordered before they can hold up a build.

“Since the launch of our custom technology, we have increased sales and streamlined production. Hiring Melsson Technology was the best decision and we only wish we made it sooner.” Justin Weber, Owner/CEO, ampsandsound

DAHLIN Architecture | Planning | Interiors

Architecture and planning · Client for 15 years

The situation

DAHLIN needed a website that represented the firm well, and needed it quickly.

What we did

We worked with the firm’s leadership on a new website design and a custom content management system, built so non-technical staff can keep the content fresh. The site went on to win awards at NAHB’s The Nationals.

The result

After the website, we built the firm’s intranet, now the center of day-to-day operations and information for every employee. We continue to work with DAHLIN today.

“Melsson Technology has been the backbone of our website development for many years. Matt is responsive, creative and effective with solutions to our website design needs.” Nancy Keenan, President, DAHLIN Architecture | Planning | Interiors

Monitronics (now Brinks Home Security)

Home security · iOS and Android

The situation

Monitronics first brought us in to integrate with the Alarm.com API and expand its subscriber offerings. After that integration, the company asked us for an internal tool to make its residential field sales reps more effective.

What we did

We designed and built a tablet app for iOS and Android that reps carried door to door. Using maps and GPS, it showed which houses to approach, with details such as home value, any existing security system, and which households had already said no. The data came from the company’s CRM in real time, so reps no longer entered it by hand.

The result

Reps spent their time selling instead of doing data entry. Monitronics was later acquired by Brinks Home Security.